E2 Roofing Jacksonville

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Ramon Kelley

April 21, 2020 · review of E2 Roofing Jacksonville

Ramon Kelley left a 5-star rating without a written review.

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Other reviews

November 21, 2020

Ronald jones

No written review

January 29, 2025

Karen Sheard

I selected E2 to repair my roof and room due to a tree fell on it! I loved that it was locally owned by a Veteran. Kyle was my contact as we walked through this process! He was amazing and helped me through every single detail! Hector and others came to assist and they were also amazing. I give this company a 5 star rating and will recommend them. My roof and room look amazing. Thanks! Karen Sheard

January 4, 2022

james

I scheduled an appointment and told the office I had a small leak to repair. The charge to come out was $175. That seemed excessive but the office manager said the price would come off the cost of the repair. I scheduled the appointment. Chris came out and after looking at the roof asked if I was aware that there was a $1,500 minimum charge. I told him I was not given that information by the office. The cost of this repair would be a few hundred dollars. He said he would speak with the office about the situation and the fee. I received an email a day later for a $175 inspection fee. I called the office and spoke with the same individual that scheduled my appointment. They admitted to the mistake of not disclosing the minimum charge up front and said they would look into the fee charge. About 7 minutes later she called back and said the fee was waived but said she needed a 5 star review in return which would help her get a bonus. I stated I was not comfortable doing that given it wasn’t a 5 star experience. She then said she was only joking. If she was, the joke didn’t land well and was awkward at best. Given the lack of the minimum charge disclosure up front and so-called “joke” at the end, the experience was less than satisfying. If I had to pick again, I would not choose this company.

April 28, 2021

Buck Rollins

Billy was my representative. Billy was very personable. Billy was very professional. He was thorough in his explanations of the service. He was forthcoming as to the limitations of certain products. He took time to answer my questions. I’m looking forward to working with him and the company