E2 Roofing Jacksonville

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Topic

Project Management & Coordination

100% positive

Across 174 reviews of E2 Roofing Jacksonville in Jacksonville, FL, project management & coordination appears in 14 reviews (100% positive), from 2019-04-21 through 2026-05-11.


Key findings

  • Project Management & Coordination mentioned in 14 of 174 reviews (8%)

  • 100% of Project Management & Coordination reviews are 4 or 5 stars

  • Average rating in Project Management & Coordination reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    100%14 mentions
  • Communication & Updates

    86%12 mentions
  • Technical Knowledge & Expertise

    50%7 mentions
  • Problem Resolution & Effectiveness

    43%6 mentions
  • Scheduling & Booking Ease

    43%6 mentions
  • Responsiveness & Speed

    36%5 mentions

Reviews mentioning project management & coordination

February 12, 2026

Jenny

My roof looks neat & beautiful. I absolutely love it & will recommend to friends & family. The process is so smooth. Prompt communication. Excellent service.

Response from owner

Jenny, we appreciate your genuine and kind feedback. We are happy you enjoyed the smooth process and clear updates throughout your experience with us. Please do not hesitate to contact us if we can be of assistance in the future!

February 13, 2026

November 18, 2025

Merrie Welch

Great service! The PM Laurie was on the roof almost the whole time. The supervisor Caleb was super involved too. Turner was very responsive to any questions I had along the way. The workmanship looks impeccable.

Response from owner

Wow! Ms. Welch - Thank you for your very kind review. Any company is only as strong as its employees and we are so fortunate to have Turner, Kaleb and Laurie on the team. Thank you for trusting in us with your MSFH roof replacement!

November 19, 2025

March 6, 2025

Tim Ryan

After the last hurricane in 2024 damaged our roof to the point that we needed an entire roof replacement, I was not looking forward to the entire re-roofing process as it would include removing and re-installing my Solar PV panels. The insurance company connected us with E2 roofing out of Jacksonville Florida and my fears were soon gone. I began talking with Heather Wheeler, the Roofing Division Manager. Heather answered all my questions. I was considering paying extra, out of my pocket, to have a metal roof installed instead of the current asphalt shingles. Heather began educating me on metal roofs and even connected me with the Metal Roof Systems company for more of my questions. I chose to go with the metal roof panels. When the removal and new roof install began Drew, the on-site E2 roofing rep, kept me updated on the process. He answered all my questions and even went beyond the re-roofing project to help me with a separate issue I had with my screen enclosure. The new metal roof looks great and makes my house look brand new. I would highly recommend that anyone looking for a new roof to contact E2 Roofing to get their opinion and guidance.

Response from owner

Mr. Ryan - Thank you so much for your kind review. We are who we are because of our employees and as an owner, I am so thankful to hear that you have enjoyed working with them as much as I have. We are here to assist with any of your needs in the future. Enjoy your beautiful new roof!

March 6, 2025

January 16, 2025

Star7

E2 roofing was great. Heather and Jamie were super to deal with and explained things better than the insurance company did. Kyle did a good job of overseeing things.

Response from owner

Mr. Frank, thank you so much for the five-star review! We have a great team and we happy to hear that we exceeded your expectations! We have a referral program on our website so if you would like to recommend us to your friends, that would be great! Thank you for allowing us to serve you!

January 16, 2025

October 26, 2024

Kevin Hemmingway

Everyone was great and easy to work with.Heather and Jamie were awesome in handling the permits and coordinating the timing and dealing with the insurance company.?Kyle the project manager was awe in getting all the materials there and also dividing a great crew to do the actual roof. I would not hesitate to recommend E2 Roofing to anyone that needs a new roof or just repairs. You guys were awesome. If I could give you more than a 5 star review I would. More importantly you made my wifeKaren a very happy woman. Happy wife happy life. You guys rock Being an Air Force Veteran, it was nice to work with people you can trust. My uncle also retired from the US Coast Guard as CWO of the White Sumac out of Miami. He also was in charge of the TubeeIsland Lighthouse when it was still an active Coast Guard Station. (Many years ago)

Response from owner

Mr. Hemingway. Thank you!! We are so proud to serve our homeowners and even more happy to serve our veterans. Thank you to you and your family’s service. It truly has been our pleasure!

October 26, 2024

January 16, 2024

Susan Eisenberg

E2 roofing recently did our entire re-roof. It was a great experience. They were easy to work work, walked us through all the steps, it was overall a seamless process. The communication with everybody we worked with at E2 was fast, everything was scheduled quickly and completed pretty much on time. The workers did a great job, covered and moved everything in our yard so it wouldn't be damaged, cleaned up afterwards. Highly recommended.

Response from owner

Thank you, it has been a pleasure working with you! Please let us know if we can help you with anything else in the future!

January 17, 2024

August 12, 2022

Michael Mills

The company was selected by my insurance company so we were a little apprehensive at first. Heather Wheeler called and gave us an ETA for the job and held to it…. Easy to work with her. Timing was spot on. At mid afternoon the crew headed by Julio and Joseph noticed that some wrong product was delivered. Joseph O’Nan immediately got the supplier notified and the replacements were delivered the next morning. At all times the project was supervised and the outcome was better than we expected. Great job folks!

September 23, 2021

Amber Sweat

I Would have given this buisness a 5 star review( So I will give it a 4.5 Stars) But I did have Some Issues with the crew who Came out to install my new roof . , they did not seal the New vents at all , so as soon as it started raining the following Day and I had water pouring into my ceiling and through the vent onto the floor . But as soon as I Contacted Joseph O'Nan the project manager he was Swift to get the problem addressed and fixed! He was very Professional, I feel as if he went above and Beyond for us as homeowners ! And even on the weekends answered Text messages and Adresses any concerns and problems that occurred And made sure they got fixed in a timely manner , my roof looks Excellent and the Ceiling and leaks are Fixed .He is very Responsive All around the best to deal with when you are getting a roof installed and especially if theres any faults that may occur during the process!!! I'd give Him a 5 out of 5 stars for how He handled the whole process from the start until finish . But they Got materials Quickly and Got it knocked out from start to finish in a Little over a month !

May 6, 2021

Wind Tree Studios

E2 Roofing did an excellent job helping us get our new roof installed and ceilings repaired. Project Manager Ruen Beane is a true expert and did an amazing job from getting our project started to skillfully representating our interests with the insurance company! She always took our calls and answered many questions. Thank you Rue! Roofing Foreman Joseph O'Nan was often onsite during the roof installation and quickly responded to several minor issues that crept up during the project. Joe is a great communicator and problem solver. He consistently went the extra mile until we were 100% happy. Thank you Joseph!

November 21, 2020

George Smith

Billy Calloway and crew were extremely professional, courteous, and knowledgeable. They did a great job on the roof. Billy was always flexible in regards to the weather or other projects we were experiencing (tree removal). Since Jason's first encounter with us, until the project's completion, E2 has been great. We highly recommend this company for all your home service needs!

July 13, 2020

amy smith

I want to thank billy Calloway for all his help while managing my roofing project. He kept me informed with the process and updated me in timely manner with changes. The work crew finished the job In 1 day. They cleaned up my yard and made sure the nails were all up. Would definitely recommend!

June 29, 2020

Katie Lewis

Project started off rough. We couldn't get contractor to return our calls. He sent workers out unannounced with no supplies. I was so overwhelmed that I called the owner. She immediately dropped everything and returned my call. She put the assistant manger in contact with me to steer things back on track. He calls at least once every day to make sure we understand and are happy with were things are at, going and looking. He owns up to mistakes made in communication and strives to correct them in a timely manner. Management has good integrity.

March 27, 2020

Carmen Roche

My partnership with E2 Design was unexpected but amazing. I know. Nothing of "roofing" or what details went into this, but what I do know is that from start to finish they were helpful and pleasant. I know that I had a time frame to work with, and they did everything within their power to help see it happen. Ben, the project manager kept me constantly updated and in the loop with pictures and phones calls.

December 6, 2019

Juan Mason

I must say E Design did a great job. I'm a person of detail. In other words I'm picky. If I had a issue Ben the project manager was on it. Very professional and the cleaned up behind them selves very well. Even my neighbors see the quality of their work, and asking me for their information today to do their roofs. GREAT GOOD !!!!!!!!