Employee
Heather
Heather is a technician at E2 Roofing Jacksonville in Jacksonville, FL, named in 30 verified reviews averaging 5.0★ (100% positive).
“The service from E2 roofing was great from start to finish. I myself could have been a bit difficult, but they handled my request professionally. My flexible was prevalent towards the end when I noticed how beautiful the roof looked with some unexpected modifications. They did have to come back for a repair, and the attention to make things right was immediate. The follow up calls were almost daily. I do have to recognize the following people, Kyle, Turner and Heather. Thank you! The team removing and replacing the shingles work hard, my advice is to have a cooler full of cold drinks available. They deserve it, and a happy hydrated crew goes a long way on a hot day. If you are looking for a Roofer, call E-2.”
Reviews mentioning Heather
David Diaz
The service from E2 roofing was great from start to finish. I myself could have been a bit difficult, but they handled my request professionally. My flexible was prevalent towards the end when I noticed how beautiful the roof looked with some unexpected modifications. They did have to come back for a repair, and the attention to make things right was immediate. The follow up calls were almost daily. I do have to recognize the following people, Kyle, Turner and Heather. Thank you! The team removing and replacing the shingles work hard, my advice is to have a cooler full of cold drinks available. They deserve it, and a happy hydrated crew goes a long way on a hot day. If you are looking for a Roofer, call E-2.
Response from owner
June 13, 2025
Tim Ryan
After the last hurricane in 2024 damaged our roof to the point that we needed an entire roof replacement, I was not looking forward to the entire re-roofing process as it would include removing and re-installing my Solar PV panels. The insurance company connected us with E2 roofing out of Jacksonville Florida and my fears were soon gone. I began talking with Heather Wheeler, the Roofing Division Manager. Heather answered all my questions. I was considering paying extra, out of my pocket, to have a metal roof installed instead of the current asphalt shingles. Heather began educating me on metal roofs and even connected me with the Metal Roof Systems company for more of my questions. I chose to go with the metal roof panels. When the removal and new roof install began Drew, the on-site E2 roofing rep, kept me updated on the process. He answered all my questions and even went beyond the re-roofing project to help me with a separate issue I had with my screen enclosure. The new metal roof looks great and makes my house look brand new. I would highly recommend that anyone looking for a new roof to contact E2 Roofing to get their opinion and guidance.
Response from owner
March 6, 2025
Ralph Edmondson
Our experience with E2 Roofing was positive. Heather, Drew, Kyle and the rest of the crew were a pleasure to work with. The roof looks great and was completed in a timely manner. The crew cleaned up like they had never been here. Thanks for a great job!
Response from owner
February 21, 2025
Star7
E2 roofing was great. Heather and Jamie were super to deal with and explained things better than the insurance company did. Kyle did a good job of overseeing things.
Response from owner
January 16, 2025
Kevin Hemmingway
Everyone was great and easy to work with.Heather and Jamie were awesome in handling the permits and coordinating the timing and dealing with the insurance company.?Kyle the project manager was awe in getting all the materials there and also dividing a great crew to do the actual roof. I would not hesitate to recommend E2 Roofing to anyone that needs a new roof or just repairs. You guys were awesome. If I could give you more than a 5 star review I would. More importantly you made my wifeKaren a very happy woman. Happy wife happy life. You guys rock Being an Air Force Veteran, it was nice to work with people you can trust. My uncle also retired from the US Coast Guard as CWO of the White Sumac out of Miami. He also was in charge of the TubeeIsland Lighthouse when it was still an active Coast Guard Station. (Many years ago)
Response from owner
October 26, 2024
john kelemen
E2 Roofing is a wonderfull company that focuses on quality - Ask for Heather she is super knowledable and very friendly!
Response from owner
December 14, 2025
Amirah S
Thank you Arron and Heather for taking care of my grandparents during the whole process of getting their new roof. We are very satisfied with your excellent service and quality of work.
Response from owner
August 15, 2024
Clyde Perry
Heather and Arron did a fantastic job!
Response from owner
July 18, 2024
Sue Thomas
Very happy with getting our skylight replaced. Heather came to do the estimate and she was very nice, knowledgeable, professional and straight forward with us on the exact work they can do where as other roofing companies were trying to push us to file a claim with our insurance company which is not what we wanted to do. Drew came to do the work and he did such a great job, he worked so professionally and diligently and was also very nice and polite which is hard to find nowadays in the trades sometimes. We have a beautiful new skylight and when it comes time to replace the roof we will be contacting E2 roofing and we would highly recommend them to our neighbors, friends and family for sure.
Response from owner
June 26, 2024
Chris DeStephano
Heather Wheeler provided an inspection with validity evidence to support our decision to replace our roof. This was supported by multiple companies. She was efficient and provided unparalleled support as we were making our decision. My wife and I felt comfortable with working with her and her advice. She was able to discuss the limits of what their company was able to do and not do. I appreciated her help with the decision.
Response from owner
June 15, 2024
Kenny Santos
E2 is a great company. Heather was amazing. Worked with my budget. Quote was accurate. Service was impressive and fast. She worked all angles and took care of my home’s needs. I am very happy with the service and price. Contact Heather Wheeler. You will not regret it.
Response from owner
June 13, 2024
MRJ Johnson
This is not only a review, but actually a thank you to a wonderful group of people that still believes in customer service. For starters, I have had some wonderful experiences with professionals over the years. However, I can tell you 100% without any reservations, that these are the most unbelievable, professional, courteous, knowledgeable folks I know. Thank you Drew, Sean and Heather! Thank you to the entire team!!! Forever grateful for the work you've done on my roof and not only that the level of patience while dealing with the on and off bad weather. Priceless work!
Response from owner
January 24, 2024
Rachael Horne
I had a great experience with E2 Roofing! It was my first time filing a home insurance claim and Heather made the process so easy for us. She patiently answered all of my questions and has excellent customer service. Mike, Casey, and The Crew did a wonderful job on our roof and it looks great. We plan to use E2 for an interior ceiling repair as well and are looking forward to the same experience. Thank you all!
Response from owner
December 11, 2023
Silver Wolf Team
Responsive and timely. Had a really good experience with them. Michael and Heather were extremely helpful!
Response from owner
January 24, 2024
Aristotle Montemayor
We had an issue with our insurance thinking we needed some parts of our roof fixed. And we were on a timeline to get it fixed. Never had to deal with anything like this. I found E2 on google with great reviews.I went on E2 website and filled out a form, and not even 10 minutes later, Heather calls me! She understood what we needed to. Her and Michael both came out on time to inspect the roof. They assured us our roof is still in great condition. Love that their easy to talk to, understanding, punctual, friendly, honest, and professional. Heather and Michael thank you guys!!!
Response from owner
January 24, 2024
Cfun Play build
Heather , Casey and Mike were very professional. Heather walked me through the process from the very beginning along with Casey ( who is so on top with logistics) with patience and knowledge. Mike and his crew were kind, knowledgeable but most of made it a fast and secure project. I couldn’t believe how little time it took to replace a roof! Super clean after the job was completed. No leftover debris. I would highly recommend them!!!!! Thank y’all and the crew! I am so impressed with how simple you made this for me! If you want quality and good customer service this is the place!!!
Response from owner
January 24, 2024
John Alberti
E2 Roofing, represented by Heather Wheeler and Mike, the foreman, were readily available and extremely responsive to any and all questions up to and including post installation insurance issues. Thank you E2 for a job well done.
Response from owner
January 24, 2024
Dave Holley
Great experience. Heather handled all the preparations & insurance stuff to make sure it was right. Then Michael’s crew of 6 guys knocked out the job in 1 day. I was very impressed!!!
Response from owner
January 24, 2024
Sarah Bears
Heather and Mike are extremely professional! Highly recommend E2 roofing.
Response from owner
January 24, 2024
Rich Laurn
Heather and Michael were very thorough and professional in repairing the roof of my home. I am very satisfied with the quality of their work in getting my roof back to a tip-top condition.
Response from owner
January 24, 2024
ben yap eo
Ms. Heather and Joe help me lot to keep my roofing replaced very skilled and well done in a brief period. And prior to replacing the roof, Ms. Heather has been updating me always, where we are at and when will the project take place, and if you are a homeowner that would be a good relief.
Response from owner
January 24, 2024
Pat Smith
Heather and Joe were amazing!! I highly recommend!!
Michael Mills
The company was selected by my insurance company so we were a little apprehensive at first. Heather Wheeler called and gave us an ETA for the job and held to it…. Easy to work with her. Timing was spot on. At mid afternoon the crew headed by Julio and Joseph noticed that some wrong product was delivered. Joseph O’Nan immediately got the supplier notified and the replacements were delivered the next morning. At all times the project was supervised and the outcome was better than we expected. Great job folks!
Filiberto Arroyo
E-2 Roofing was the company I hired to repair and install our roof, their work is impeccable. Heather and Joe were fabulous, will definitely pass the word of their great service to anyone asking about their work.
Viper Wolf
Very professional! Big THANKS to Heather!!! Heather was great and stayed in touch with us. Made sure everything went great and smooth. Highly recommend E2 roofing just from her professional work. The work done was great and on time and cared about everything! Very hard to find a company like this with someone like Heather! Again 100% happy. Heather really put this over great and made this the best.
Rick Gordon
Heather was very professional and helped me every step of the way. We were getting our house ready to list, so Heather and Joe found options of shingles that were available to get my project started quickly. Once we got started Joe kept the project on schedule. E2 Roofing did a wonderful job on my roof replacement and I would highly recommend this company.
Tona Hamilton
I contacted several companies to get estimates for roof replacement. The E2 roofing contact was Heather. The other companies had sent competent sales people, but Heather’s professionalism and extensive knowledge of the product and her company stood out from the rest. Once the project manager, Joseph, had a date to begin, everything went exactly as promised. The contractors arrived promptly and the work went quickly. Professionalism was apparent at every step. I was impressed with everyone involved in my roof installation, and would not hesitate to recommend them.
Chin Hsieh
Great customer service from the service start to complete. JOE O'NAN & HEATHER are so great and professional. Love the company !!
Karium Edwards
Heather Wheeler was very professional answering all questions in a timely manner, I would not hesitate to call on her ore E2 in the future!!!
Leslie Owens
I am buying a new home and noticed a dip in the roof. I needed the roof inspected immediately due to needing being in the inspection window of my contract. I called them and they were so helpful even over the phone. They had someone come out the next day and inspect the roof. Luckily everything was fine with the roof and they were completely transparent about everything. Not one time did they try and sell me something or charge me for anything unnecessarily. If I ever need anything for my reroof, I will definitely use them. Being a single mom, I have to rely and trust people’s word at face value and honestly and transparency is something that is hard to find in today’s world. I especially want to thank Heather for being so patient and taking the time to find the right person to help me.