Topic
Roof Repair & Leak Resolution
100% positiveAcross 174 reviews of E2 Roofing Jacksonville in Jacksonville, FL, roof repair & leak resolution appears in 18 reviews (100% positive), from 2019-04-21 through 2026-05-11.
Key findings
Roof Repair & Leak Resolution mentioned in 18 of 174 reviews (10.3%)
100% of Roof Repair & Leak Resolution reviews are 4 or 5 stars
Average rating in Roof Repair & Leak Resolution reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
100%18 mentionsProblem Resolution & Effectiveness
67%12 mentionsCommunication & Updates
50%9 mentionsTechnical Knowledge & Expertise
39%7 mentionsResponsiveness & Speed
33%6 mentionsCourtesy & Friendliness
22%4 mentions
Reviews mentioning roof repair & leak resolution
Robert Talbott
We had a missing ridge cap on our roof and reached out for help. Caleb and the team were fantastic to work with - friendly, responsive, and professional from start to finish. Caleb communicated clearly about what needed to be done and made the whole process easy. The repair was completed quickly and the work was done well. We really appreciate the great service and would definitely recommend this company to anyone needing roofing repairs.
Response from owner
March 7, 2026
Saundra Johnson
The E2 Roofing staff are amazing to work with. Turner helped by phone to start the repair process for my roof damaged by wind and rain. David and his team came out, explained the process, made the repairs, and sent pictures of the before and after the repairs. He was very professional and thorough. I would recommend E2 Roofing to my family and friends. Thank you, Saundra Johnson
Response from owner
January 21, 2026
Pedro Claudio
Top-notch chimney repair! I contacted Turner for a chimney leak, and they provided a very competitive quote. The work was completed efficiently and looks great. Highly recommend their professional service.
Response from owner
January 17, 2026
Donna Fuchs
Thank you E2 roofing for fixing our roof. This was the best experience working with a company we have ever had. Cayden was the absolute best to work with. He is a top notch professional that is polite, thorough and responsive. You will not be disappointed with any aspect of their service. When the company we first hired to fix our roof only made it worse, E2 stepped in and stepped up and made us whole again. Thank you Cayden and your team - we are truly grateful.
Response from owner
January 5, 2026
Anna Lee Grymes
Dave, Kaleb and Turner were FANTASTIC. I had a bit of a unique situation with my roof that took some real investigating to figure out where the leak was coming from. They were relentless in their pursuit to figure it out where others just wanted me to replace the whole roof even when it wasn’t in need of full replacement. Problem solved and I’m so relieved. I will recommend E2 to anyone looking for a roofer and will use them when I am ready to have my replacement done. Fantastic company.
Response from owner
October 24, 2025
Lisa Balter
Dave D did an excellent job replacing 2 shingles that came off my roof. Very professional, years of experience and knowledgeable. Would use him again in the future.
Response from owner
July 22, 2025
Benn Beckham
My experience with E-2 Roofing from start to finish was exceptional. Cayden provided great communication and convenience throughout the process and provided me with the documentation I needed to appease the insurance company for the roof repair. I was very pleased with the overall process and would recommend them.
Response from owner
July 12, 2025
Laura Gould
E2 roofing on the spot… again! Called for two quick repairs a few months apart, both were done well and quickly. An easy call if you need roof repair - even if you don’t really know what the issue might be!
Response from owner
March 24, 2025
Nancy Hill
They were very friendly, professional, and fast. The workers were thorough in detecting a leak and repairing it. I am very happy with this company and would recommend them to anyone.
Response from owner
March 25, 2024
Liz Kepler
We noticed water dripping through the ceiling in our 2 year old house awhile back and more water stains after returning from vacation. Joe Tamburino came out immediately after I called and saw that there was a gap the roofers left. It was so easy for him to fix that he didn’t even charge us. He said if we notice a leak in the future, he’ll return to fix it again for no charge. I thought I would be paying any where from $500 to $1800. Joe was extremely helpful and pleasant. I highly recommend him.
Response from owner
October 4, 2023
Rich Laurn
Heather and Michael were very thorough and professional in repairing the roof of my home. I am very satisfied with the quality of their work in getting my roof back to a tip-top condition.
Response from owner
January 24, 2024
Michael Mills
The company was selected by my insurance company so we were a little apprehensive at first. Heather Wheeler called and gave us an ETA for the job and held to it…. Easy to work with her. Timing was spot on. At mid afternoon the crew headed by Julio and Joseph noticed that some wrong product was delivered. Joseph O’Nan immediately got the supplier notified and the replacements were delivered the next morning. At all times the project was supervised and the outcome was better than we expected. Great job folks!
Amber Sweat
I Would have given this buisness a 5 star review( So I will give it a 4.5 Stars) But I did have Some Issues with the crew who Came out to install my new roof . , they did not seal the New vents at all , so as soon as it started raining the following Day and I had water pouring into my ceiling and through the vent onto the floor . But as soon as I Contacted Joseph O'Nan the project manager he was Swift to get the problem addressed and fixed! He was very Professional, I feel as if he went above and Beyond for us as homeowners ! And even on the weekends answered Text messages and Adresses any concerns and problems that occurred And made sure they got fixed in a timely manner , my roof looks Excellent and the Ceiling and leaks are Fixed .He is very Responsive All around the best to deal with when you are getting a roof installed and especially if theres any faults that may occur during the process!!! I'd give Him a 5 out of 5 stars for how He handled the whole process from the start until finish . But they Got materials Quickly and Got it knocked out from start to finish in a Little over a month !
Rachel Vuchinich
Billy and his colleagues did a great job repairing my roof leak! They are professional and reliable.
Rebecca Abbott
Best is when work is done perfectly. Better is when work is not done perfectly and a company takes responsibility, levels up, and goes above and beyond to make things right. E2 installed our roof. There were mistakes made and E2 made sure both the work was corrected and that we were beyond satisfied. Their customer service and professional approach creates trust and is what will bring me back to hiring them again and again. Darren Goffin has done a phenomenal job repairing our interior damage. His workmanship is detailed and perfect. Jason Reisdorf and Ryan Carelson have done an incredible job of customer care, organizing the project and making sure E2's work is of highest quality. Thank you.
George Pollard
Billy was on top of all of the details of the repair and took care to make sure I was satisfied with the proposed repair, the materials, the timing, and the finished product. He turned a concerned customer into a satisfied customer.
Scott Johnson
E2 Design & Construction was the vendor of choice by our homeowner’s insurance for a roof replacement as a result of wind & hail damage. We did our homework in advance and were relieved to find E2 had a sound reputation with overall positive reviews by customers and the BBB alike. We had an issue on the first day of repairs as the company had taken it upon themselves to provide us a free upgrade only to find the material was of a different color. E2 apologized for their mistake and moved quickly to resolve the matter; I was just as impressed by this action as I was with the roof replacement. If you’re in need of a new roof or simply repairs, I’d highly recommend their services - I promise that you will not be disappointed!
RevDrChick
We remodeled a large kitchen and two full baths, including replacing the flooring in those 3, as well as the entrance, hall, and laundry room. I can say unequivocally that we would absolutely use E2 Design & Construction again, in fact, we are setting up time for a quote on a master bath remodel now. During the demo and construction, there were a couple of hiccups, none of which were E2's fault and they worked relentlessly to get the issues resolved, including one lingering issue with cabinets (again, NOT their fault) even after we had already paid in full. Elizabeth Evans and Liz Ellis, in particular, were a joy to work with. All their folks are of highest integrity, honest, and hard-working...which is why we're calling them again.