Topic
Roof Replacement & Installation
100% positiveAcross 174 reviews of E2 Roofing Jacksonville in Jacksonville, FL, roof replacement & installation appears in 77 reviews (100% positive), from 2019-04-21 through 2026-05-11.
Key findings
Roof Replacement & Installation mentioned in 77 of 174 reviews (44.3%)
100% of Roof Replacement & Installation reviews are 4 or 5 stars
Average rating in Roof Replacement & Installation reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
94%72 mentionsCommunication & Updates
53%41 mentionsTechnical Knowledge & Expertise
30%23 mentionsPunctuality & On-Time Service
26%20 mentionsCourtesy & Friendliness
26%20 mentionsResponsiveness & Speed
25%19 mentions
Reviews mentioning roof replacement & installation
Simon McClung
Working with E2 roofing was an incredible experience from start to finish. They worked with me and my wife to help us choose the right, high quality shingles for our home. They walked us through the process for adding some skylights, and informed us about using the right materials on a lower slope section of our roof. Dave was an absolute delight to work with, as were Caleb, Cayden, and Lori, who saw our project through on the day and were there for a final walk through. They thoroughly protected our plants and deck and when they left, there was no evidence they were ever there except for the beautiful new roof and the smiles on our faces. Can't recommend this team enough.
Response from owner
February 19, 2026
Jenny
My roof looks neat & beautiful. I absolutely love it & will recommend to friends & family. The process is so smooth. Prompt communication. Excellent service.
Response from owner
February 13, 2026
Michael Macculley
I recently contracted with E2 Roofing for roof replacement. From my first phone call to schedule a quote, through completion of the project and post completion clean up, the service I received from E2 Roofing was second to none. Dave, Cayden and Caleb made sure and double sure that I was satisfied with the process. I received quality work at a reasonable price. I highly recommend E2 Roofing to anyone considering roofing services.
Response from owner
January 29, 2026
jerry ferman
E2 did a awsome job! Turner & Caleb made things so easy and seamless for me. They were very professional and communication was crystal clear. I would highly recommend E2 Roofing!
Response from owner
January 8, 2026
Merrie Welch
Great service! The PM Laurie was on the roof almost the whole time. The supervisor Caleb was super involved too. Turner was very responsive to any questions I had along the way. The workmanship looks impeccable.
Response from owner
November 19, 2025
Elizabeth Meadows
Working with ER Roofing was amazing. They were highly professional and efficient. I got quotes with options and useful information so that I felt empowered to make decisions, which is important when it's the first time you're taking on a big project for your home. Their roofing team showed up exactly when they said they would; they did a terrific job. The office/staff team got me paperwork promptly, and the billing/payment process was seamless. The communication, information, billing, and work were all exceptional. I will be working with them again.
Response from owner
July 27, 2025
Lisa Balter
Dave D did an excellent job replacing 2 shingles that came off my roof. Very professional, years of experience and knowledgeable. Would use him again in the future.
Response from owner
July 22, 2025
David Diaz
The service from E2 roofing was great from start to finish. I myself could have been a bit difficult, but they handled my request professionally. My flexible was prevalent towards the end when I noticed how beautiful the roof looked with some unexpected modifications. They did have to come back for a repair, and the attention to make things right was immediate. The follow up calls were almost daily. I do have to recognize the following people, Kyle, Turner and Heather. Thank you! The team removing and replacing the shingles work hard, my advice is to have a cooler full of cold drinks available. They deserve it, and a happy hydrated crew goes a long way on a hot day. If you are looking for a Roofer, call E-2.
Response from owner
June 13, 2025
Glenn Aldo
To David &Cayden Were there to explain that the different steps and the different particular processes that was going through the roof came out beautiful. The whole team just worked really really good. They were there that morning. Set up. Was ready to go and finish that evening.Cayden came back The next day to do a check up on the job to make sure everything was good and let me know that the process was going through for county inspections and from their own everything is just a wonderful job wonderful 10 stars
Response from owner
April 11, 2025
Tim Ryan
After the last hurricane in 2024 damaged our roof to the point that we needed an entire roof replacement, I was not looking forward to the entire re-roofing process as it would include removing and re-installing my Solar PV panels. The insurance company connected us with E2 roofing out of Jacksonville Florida and my fears were soon gone. I began talking with Heather Wheeler, the Roofing Division Manager. Heather answered all my questions. I was considering paying extra, out of my pocket, to have a metal roof installed instead of the current asphalt shingles. Heather began educating me on metal roofs and even connected me with the Metal Roof Systems company for more of my questions. I chose to go with the metal roof panels. When the removal and new roof install began Drew, the on-site E2 roofing rep, kept me updated on the process. He answered all my questions and even went beyond the re-roofing project to help me with a separate issue I had with my screen enclosure. The new metal roof looks great and makes my house look brand new. I would highly recommend that anyone looking for a new roof to contact E2 Roofing to get their opinion and guidance.
Response from owner
March 6, 2025
Bill Hann
E2 roofing did an awesome job on our peaked roof & our flat roofs. They replaced the fascia that had been loosened from the hurricanes. Kyle was great with his communications, letting me know what was going on every step of the way.
Response from owner
February 28, 2025
Kevin Harris
Mr Kyle and E2 roofing have been awesome every step of the way thank you very much for your incredible work on my house
Response from owner
February 22, 2025
Ralph Edmondson
Our experience with E2 Roofing was positive. Heather, Drew, Kyle and the rest of the crew were a pleasure to work with. The roof looks great and was completed in a timely manner. The crew cleaned up like they had never been here. Thanks for a great job!
Response from owner
February 21, 2025
James Ley
I had E2 roofing come out for a roofing quote. Putting on a roof is a daunting task, but my rep David Denicola was very thorough, patient and knowledgeable and even got the color that was perfect for my home. Thanks David, love the new roof.
Response from owner
February 13, 2025
Kevin Hemmingway
Everyone was great and easy to work with.Heather and Jamie were awesome in handling the permits and coordinating the timing and dealing with the insurance company.?Kyle the project manager was awe in getting all the materials there and also dividing a great crew to do the actual roof. I would not hesitate to recommend E2 Roofing to anyone that needs a new roof or just repairs. You guys were awesome. If I could give you more than a 5 star review I would. More importantly you made my wifeKaren a very happy woman. Happy wife happy life. You guys rock Being an Air Force Veteran, it was nice to work with people you can trust. My uncle also retired from the US Coast Guard as CWO of the White Sumac out of Miami. He also was in charge of the TubeeIsland Lighthouse when it was still an active Coast Guard Station. (Many years ago)
Response from owner
October 26, 2024
nathaniel m langston
Kyle..did excellent job.. knowledgeable, courteous, will definitely recommend to others
Response from owner
October 18, 2024
Amirah S
Thank you Arron and Heather for taking care of my grandparents during the whole process of getting their new roof. We are very satisfied with your excellent service and quality of work.
Response from owner
August 15, 2024
Clyde Perry
Heather and Arron did a fantastic job!
Response from owner
July 18, 2024
Kenny Santos
E2 is a great company. Heather was amazing. Worked with my budget. Quote was accurate. Service was impressive and fast. She worked all angles and took care of my home’s needs. I am very happy with the service and price. Contact Heather Wheeler. You will not regret it.
Response from owner
June 13, 2024
Susan Eisenberg
E2 roofing recently did our entire re-roof. It was a great experience. They were easy to work work, walked us through all the steps, it was overall a seamless process. The communication with everybody we worked with at E2 was fast, everything was scheduled quickly and completed pretty much on time. The workers did a great job, covered and moved everything in our yard so it wouldn't be damaged, cleaned up afterwards. Highly recommended.
Response from owner
January 17, 2024
Dennis Firster
The crew was very nice and friendly. On time fast work but a very good job on my roof. The clean up was top notch and very thorough. Highly recommend. Good job to the crew that did my roof. Thanks. The salesman was a bit pushy and on the rude side that's my only complaint with the company
Response from owner
December 11, 2023
Rachael Horne
I had a great experience with E2 Roofing! It was my first time filing a home insurance claim and Heather made the process so easy for us. She patiently answered all of my questions and has excellent customer service. Mike, Casey, and The Crew did a wonderful job on our roof and it looks great. We plan to use E2 for an interior ceiling repair as well and are looking forward to the same experience. Thank you all!
Response from owner
December 11, 2023
Cfun Play build
Heather , Casey and Mike were very professional. Heather walked me through the process from the very beginning along with Casey ( who is so on top with logistics) with patience and knowledge. Mike and his crew were kind, knowledgeable but most of made it a fast and secure project. I couldn’t believe how little time it took to replace a roof! Super clean after the job was completed. No leftover debris. I would highly recommend them!!!!! Thank y’all and the crew! I am so impressed with how simple you made this for me! If you want quality and good customer service this is the place!!!
Response from owner
January 24, 2024
John Alberti
E2 Roofing, represented by Heather Wheeler and Mike, the foreman, were readily available and extremely responsive to any and all questions up to and including post installation insurance issues. Thank you E2 for a job well done.
Response from owner
January 24, 2024
Dave Holley
Great experience. Heather handled all the preparations & insurance stuff to make sure it was right. Then Michael’s crew of 6 guys knocked out the job in 1 day. I was very impressed!!!
Response from owner
January 24, 2024
Sarah Bears
Heather and Mike are extremely professional! Highly recommend E2 roofing.
Response from owner
January 24, 2024
Kasey Repass
Mike and his crew were very helpful in quickly repairing several shingles that blew off my roof from storm damage! They were very kind and easy to work with.
Response from owner
January 24, 2024
ben yap eo
Ms. Heather and Joe help me lot to keep my roofing replaced very skilled and well done in a brief period. And prior to replacing the roof, Ms. Heather has been updating me always, where we are at and when will the project take place, and if you are a homeowner that would be a good relief.
Response from owner
January 24, 2024
Michael Mills
The company was selected by my insurance company so we were a little apprehensive at first. Heather Wheeler called and gave us an ETA for the job and held to it…. Easy to work with her. Timing was spot on. At mid afternoon the crew headed by Julio and Joseph noticed that some wrong product was delivered. Joseph O’Nan immediately got the supplier notified and the replacements were delivered the next morning. At all times the project was supervised and the outcome was better than we expected. Great job folks!
Filiberto Arroyo
E-2 Roofing was the company I hired to repair and install our roof, their work is impeccable. Heather and Joe were fabulous, will definitely pass the word of their great service to anyone asking about their work.
Viper Wolf
Very professional! Big THANKS to Heather!!! Heather was great and stayed in touch with us. Made sure everything went great and smooth. Highly recommend E2 roofing just from her professional work. The work done was great and on time and cared about everything! Very hard to find a company like this with someone like Heather! Again 100% happy. Heather really put this over great and made this the best.
Rick Gordon
Heather was very professional and helped me every step of the way. We were getting our house ready to list, so Heather and Joe found options of shingles that were available to get my project started quickly. Once we got started Joe kept the project on schedule. E2 Roofing did a wonderful job on my roof replacement and I would highly recommend this company.
Tona Hamilton
I contacted several companies to get estimates for roof replacement. The E2 roofing contact was Heather. The other companies had sent competent sales people, but Heather’s professionalism and extensive knowledge of the product and her company stood out from the rest. Once the project manager, Joseph, had a date to begin, everything went exactly as promised. The contractors arrived promptly and the work went quickly. Professionalism was apparent at every step. I was impressed with everyone involved in my roof installation, and would not hesitate to recommend them.
SARAH TISBY-RHONE
LOVE MY NEW ROOF! GREAT TEAM
Amber Sweat
I Would have given this buisness a 5 star review( So I will give it a 4.5 Stars) But I did have Some Issues with the crew who Came out to install my new roof . , they did not seal the New vents at all , so as soon as it started raining the following Day and I had water pouring into my ceiling and through the vent onto the floor . But as soon as I Contacted Joseph O'Nan the project manager he was Swift to get the problem addressed and fixed! He was very Professional, I feel as if he went above and Beyond for us as homeowners ! And even on the weekends answered Text messages and Adresses any concerns and problems that occurred And made sure they got fixed in a timely manner , my roof looks Excellent and the Ceiling and leaks are Fixed .He is very Responsive All around the best to deal with when you are getting a roof installed and especially if theres any faults that may occur during the process!!! I'd give Him a 5 out of 5 stars for how He handled the whole process from the start until finish . But they Got materials Quickly and Got it knocked out from start to finish in a Little over a month !
David Raleigh
Joseph was very responsive and informative with all of my questions. His team got my roof done in 2 days and worked 12 hours each day, they were very respectful and didn't play any loud music either. He even notified me that there were a few holes and had them immediately replaced during the inspection after completion. Megan provided us with several samples on multiple occasions and made sure we were happy with our selection.
Allston Fisher
Billy was great to work with! He provided me a reasonable quote and they were able to complete the work shortly after scheduling it. Definitely a good company to work with!
Wind Tree Studios
E2 Roofing did an excellent job helping us get our new roof installed and ceilings repaired. Project Manager Ruen Beane is a true expert and did an amazing job from getting our project started to skillfully representating our interests with the insurance company! She always took our calls and answered many questions. Thank you Rue! Roofing Foreman Joseph O'Nan was often onsite during the roof installation and quickly responded to several minor issues that crept up during the project. Joe is a great communicator and problem solver. He consistently went the extra mile until we were 100% happy. Thank you Joseph!
Allison Blaylock
Billy and the sales team at E2 were so great to work with! They are friendly, efficient, and worked hard to get things moving so that I could get my new roof quickly! I would definitely use them again and recommend them to anyone needing a roof install! Thank you so much, and keep up the great work!
ramiro montufar
E2 was great! Very professional and responsive to our needs! The crew that installed our new roof were amazing and worked diligently to get the job done in a timely manner! Billy was Awesome and very responsive to the whole job. I definitely would recommend E2 to anyone that needs roof repair or design help!
John Kuehn
They did a fantastic job and roof removal/installation was done in one day. Quality on time work. I would highly recommend them and yes I am a real customer!
Matt Berrang
They put a great roof on my neighbor’s house and unfortunately we got a nail in our tire but they were on the spot and replaced it quickly. Top-notch service!
Catherine Hatfield
E2design inspectedcand then replaced our roof in November, 2020. The service was done in a timely manner. The workers showed up on time and worked steadily the whole first day. They were polite and did a fantastic job cleaning up after they were done for the day. The second day two workers came to finish up. Again they were responsive to my questions and when they left they cleaned up after themselves. Project manager Billy came out a few days later to make sure everything was done and then sent out Thad to finish up fixing the few things that needed to finish the job. Thad did an excellent job and was very pleasant. We did have an issue a week or so later but Billy sent out someone to take care of it. I would highly recommend this company.
George Smith
Billy Calloway and crew were extremely professional, courteous, and knowledgeable. They did a great job on the roof. Billy was always flexible in regards to the weather or other projects we were experiencing (tree removal). Since Jason's first encounter with us, until the project's completion, E2 has been great. We highly recommend this company for all your home service needs!
Robert Rojas
Very quick, professional, met every request I had. Being that we have pets it was essential that the roofing crew be extremely through when it came to going over the yard for any nails that were shot out from the removal of old material. I went back afterword and with a metal detector and did not find any missed nails. The job site was left clean and I didn’t have to pick up anything that was missed. We will contact them for our future home renovations. I recommend E2 Design and Construction for home construction/repair/remodel needs.
Tammy Bacmeister
This company is by far the best roofing company I had come out to my house. They don't go around knocking on people's doors either. My insurance company had them on their list. Their professionalism surpasses all others. I had a hard time picking a color and they made a few trips and even put samples on my roof so I could see. Jason and Billy were great to work with. I highly recommend them!
Leo Lorenzo
Outstanding job, very satisfied with finished product. Want to thank Billy for his follow up once the job was completed.
Anthony Stewart
Crew leader on my re roof was Juan. His crew were very hard workers and Juan was right up there with them. During the job I had 3-4 questions that Juan had no problem in giving me answers to my satisfaction. Blue Ribbon Svc..thks to all.
Gary Ebner
Billy and crew were on time and did the work quickly and safely. Billy was very polite to my wife when I had to work. I would recommend these guys to anyone. They were great.
Rebecca Abbott
Best is when work is done perfectly. Better is when work is not done perfectly and a company takes responsibility, levels up, and goes above and beyond to make things right. E2 installed our roof. There were mistakes made and E2 made sure both the work was corrected and that we were beyond satisfied. Their customer service and professional approach creates trust and is what will bring me back to hiring them again and again. Darren Goffin has done a phenomenal job repairing our interior damage. His workmanship is detailed and perfect. Jason Reisdorf and Ryan Carelson have done an incredible job of customer care, organizing the project and making sure E2's work is of highest quality. Thank you.
Jonathan Scott
Thank you very much to Billy, Steve and the entire E2 team for an outstanding experience in having our roof replaced. E2 was recommended to us by USAA and we couldn’t be happier.
Jerry MacDougall
After a leangthy delay, they finally started. Once they were onsite, the crew worked from dawn to dusk and finished in two days. They searched for nails with a magnet, but we still stepped on a few! Billy was very personable and easy to deal with. They had to change out some of our rotted roof plywood, for which we were charged, as it was explained the insurance company would only pay for one board, and we needed ten. Overall I would recommend this company.
Daneen Adams
Jason, Billy and the roof crew were very professional. They did a great job! I would highly recommend E2 Design & Construction. Thanks so much for a great roof!
Samuel Strain
Wonderful company. Betsy, Jason and Billy are awesome to work with. The crew was very professional and efficient. The roof looks amazing.
amy smith
I want to thank billy Calloway for all his help while managing my roofing project. He kept me informed with the process and updated me in timely manner with changes. The work crew finished the job In 1 day. They cleaned up my yard and made sure the nails were all up. Would definitely recommend!
Valerie Walls
The process was quick and efficient. The crew was amazing. I recommend E2 Design & Construction.
Mark Scott
The entire experience was top notch from start to finish. I was very impressed with Steve and Billy the man who started the process and the man who oversaw the work. I was very impressed with the installers. They worked with care and precision. The completed job is well done. I highly recommend E2Design and Construction, they do fine work and are very professional.J Mark Scott
Scott Johnson
E2 Design & Construction was the vendor of choice by our homeowner’s insurance for a roof replacement as a result of wind & hail damage. We did our homework in advance and were relieved to find E2 had a sound reputation with overall positive reviews by customers and the BBB alike. We had an issue on the first day of repairs as the company had taken it upon themselves to provide us a free upgrade only to find the material was of a different color. E2 apologized for their mistake and moved quickly to resolve the matter; I was just as impressed by this action as I was with the roof replacement. If you’re in need of a new roof or simply repairs, I’d highly recommend their services - I promise that you will not be disappointed!
Marc M
Billy supervised the total roof replacement of our house. He was responsive to our concerns and handled every aspect of the installation to our ultimate satisfaction. He and his crew were courteous and professional. I couldn’t be happier with how the roof turned out.
zhi zhang
people are very friendly and they get here early get the roof done nice and clean.
Linda Melendez
E2 Design & Construction Company came to my house to redo my roof. I love they were there on time like they said they would. Very respectful and wonderful workers too. I recommended them to anyone who needs their roof replace. Thank you. Mrs. Melendez
Natasha Horne
E2 Design was prompt and professional... they completed my roof within a short period of time with what appeared to be quality work. Ben called to ensure I was satisfied with the work and clean up. He came out the next day to fix a minor issue. Great customer service! Thanks for everything.
Steven Sofronski
Office staff, Rob, Ben and his crew were truly professional. Great job and thanks so much. Keep up the great work and be safe!
Carmen Roche
My partnership with E2 Design was unexpected but amazing. I know. Nothing of "roofing" or what details went into this, but what I do know is that from start to finish they were helpful and pleasant. I know that I had a time frame to work with, and they did everything within their power to help see it happen. Ben, the project manager kept me constantly updated and in the loop with pictures and phones calls.
Vladzimir Ilnitskiy
They have completed the roof replacement in a timely and a good quality manner. We are very happy with this project completion! Defense would recommend.
Denise Carter
Replacing a roof is a HUGE decision-- I trusted E2 Design & Construction and couldn't be more pleased with my experience and the finished results!! I worked with Jason, Kelly (in the office) and Ben -ALL were amazing, especially Jason! They were professional, patient with all of my questions -transparent and honest; and went above and beyond to educate me on the process along the way --which really helped ease my concerns. I never felt like they were selling me, I felt like I was getting exactly what I needed. And they delivered!! A special plus is the company is Woman/Veteran Owned!!!
Alice Lewis
Thank you so much for my beautiful roof. Professional, courteous, on time, highly recommended . Ben is the Bomb!!!!_. E2 Design is the way to go people!!
E Stevenson
E2 Design recently replaced my roof. They stayed in constant communication with me throughout the process. They scheduled me quickly and were constantly coming by to check on the progress of their installers once they started. They even covered the cost of putting my dog in daycare due to the high volume of noise. I really appreciated that as my dog definitely would not have handled it well. They also did a great job cleaning up. I would definitely recommend them!
Matthew Creasman
E2 did a great job with the scope of work contracted for. Installation crews were extremely courteous and professional.
Susan Handy
They completed the work on time without too much mess. I would recommend them to anyone who needs a new roof.
Lynn C
E2 has been an absolute pleasure to work with! E2 inspected my roof and confirmed I had damage. After I filed a claim with my insurance company, E2 reviewed all the paperwork and was able to ensure that the insurance company covered everything they needed to replace the roof. The workers who did the work were very polite and clean. They even put plastic around my entire property so that nails and debris did not end up in my yard! The project manager, Ben, was super thorough and an absolute professional. I highly recommend E2 to anyone who is need of a contractor! Job well done!
Laurie Goldman
I had my roof redone by E2 Design. The sales rep Jason Reisdorf was very professional and personable. He was present every day of the project. Responded promptly to any calls I made to him. He even replaced a sprinkler pipe that had broken during the roofing period. One thing I noticed about the roof crew is they were very quiet while they worked, very steady and diligently. The roof is beautiful, clean and neat. I would definitely recommend this company to anyone looking for a roofing service.
Stefan Sigurjonsson
Ryan and his team did a great job! Thank you!
Juan Mason
I must say E Design did a great job. I'm a person of detail. In other words I'm picky. If I had a issue Ben the project manager was on it. Very professional and the cleaned up behind them selves very well. Even my neighbors see the quality of their work, and asking me for their information today to do their roofs. GREAT GOOD !!!!!!!!
Jay Millson
E2 Design & Construction team was very responsive and communicated roof replacement every step along the way. Highly recommend.
Nancy Coan
We had hail damage to our roof and E2 Design was recommended by our insurance company to repair or replace the roof on our home. Their representative scheduled an inspection and visit and recommended replacing our roof. We had one meeting where we wrote a check for our deductible to our insurance company and never lifted a finger after that. E2 took care of everything -permits, new roof, etc. The work was excellent and the roofer did a wonderful job on the roof and even did a thorough job cleaning up after they were finished and removed the dumpster in our drive within 24 hours. I would highly recommend E2. They are very professional and exceeded our expectations in the work done.
Patrick O'Reilly
Everything went great with our roof replacement. Everyone at E2 was extremely professional and the new roof looks great.